Shipping policy
Shipping Information
At Spark & Soul, every order is carefully prepared and beautifully presented in our signature luxury packaging before it leaves our studio.
Processing Time
Orders are typically processed within 1–3 business days.
During new collection launches or busy periods, processing times may be slightly longer. If this happens, we'll keep you informed.
UK Shipping
- Standard Delivery: 2–4 business days
- Express Delivery (if offered): 1–2 business days
Shipping costs are calculated at checkout.
International Shipping
We currently ship to selected international destinations.
Delivery times vary depending on your location and customs processing.
Please note that any customs duties or import taxes are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your tracking information.
Lost or Delayed Parcels
If your parcel appears delayed or hasn't arrived, please contact us at sparkandsoulatelier@gmail.com and we'll gladly assist.